At Jewels Bae, we want you to love your purchase. If you are not completely satisfied, we offer a simple return and refund process subject to the terms below.

ELIGIBILITY FOR RETURNS

• Items must be returned within

  7 days

  of delivery.
• Products must be unused, unworn, and in their original packaging with tags intact.
• Personalized, custom-made, or sale/discounted items are

  not eligible

  for return or refund.

RETURN PROCESS

1. Request a Return

To initiate a return, please contact us at jewels4bae@gmail.com with your order number and reason for return.

2. Pack the Item

Ensure the product is securely packed in its original packaging to avoid damage during transit.

3. Ship the Item

You will be responsible for paying the shipping costs for returning your item unless the return is due to a defective or incorrect product.

REFUNDS

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be credited within

  7 business days

  to your original payment method.
• Shipping charges are

  non-refundable

  .

EXCHANGES

We have 7 day replacement and exchange policy. If replacement and exchange is accepted the product will be delivered within 5 day.

NON-RETURNABLE ITEMS

• Personalized or custom products
• Discounted or clearance items
• Items marked “final sale”

ORDER CANCELLATIONS

Orders can only be canceled within

24 hours

of placing them. Once your order is processed, it cannot be canceled.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.

CONTACT US

For any questions about our Returns & Refund Policy, please reach out:

Jewels Bae
Email:-jewels4bae@gmail.com
Address:- 96-A, Govind Nagar East, Vistar Street No 8 Dashara Kothi, Amer Road jaipur, Rajasthan 302002, India
Phone:-(+91) 861 993 5937
GST/VAT/Registration No.:- 08AZKPT7209H2ZV